Chief Operating Officer (COO)
About the Company
Premier private country club
Industry
Hospitality
Type
Privately Held
Founded
1900
Employees
51-200
Categories
Specialties
About the Role
The Company is in search of a General Manager/Chief Operating Officer (GM/COO) to lead its premier family country club. The successful candidate will be a proactive, member-focused leader with a servant leadership style, dedicated to promoting a positive culture and team development. Responsibilities include full operational management, leading the management team, and ensuring the highest levels of member satisfaction and retention. The GM/COO will be expected to have a strong background in financial management, be an interactive thought partner with the Board, and have a strategic approach to management in all areas of the club. Key attributes for the role include superior communication skills, a strong understanding of dining and food and beverage experiences, and the ability to engage with members and staff at all levels. Candidates for the GM/COO position at the company should have a minimum of 5 years' leadership experience in a private member-focused club environment, with a proven track record in team development, financial performance, and quality service programming. A degree in hospitality management or business is highly desirable, and a Certified Club Manager (CCM) designation is preferred. The role requires a professional with a strong work ethic, attention to detail, and the ability to build and maintain strong relationships with the Board, staff, and members. The GM/COO will be responsible for the club's annual operating plan and capital budgets, and must be adept at financial management, strategic planning, and project management. The ideal candidate will be a mentor and developer of talent, with a focus on cultural development and the ability to apply best industry practices in all areas of the club's operations.
Travel Percent
Less than 10%
Functions
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